Internet Service Provider
Regional WISP
3× faster billing
Replaced manual M-Pesa reconciliation with automated hotspot & PPPoE billing on KwikNet — subscribers reconnect the moment they pay.
- Faster billing
- 3×
- Manual reconnections
- 0
- Payment-to-access
- Instant
Faster billing
Manual reconnections
Payment-to-access
The challenge
A growing WISP was reconciling M-Pesa payments by hand and reconnecting subscribers manually. Evenings were spent matching payments to accounts instead of expanding coverage.
What we did
We moved hotspot and PPPoE billing onto KwikNet, wiring M-Pesa so a confirmed payment reconnects the subscriber automatically.
- Automated M-Pesa reconciliation
- Instant reconnection on payment
- Live earnings visible from any device
The outcome
Billing throughput tripled and manual reconnections disappeared — freeing the team to focus on growth instead of admin.